Veterans must enroll in the program in person at the Julia Carson Transit Center located at 201 East Washington Street. The application requires proof of eligibility and enrollees must also have a photo taken at the transit center’s customer service desk.
Example of the new IndyGo Veterans Fare Card
Veterans can prove eligibility by providing a valid U.S. Department of Veterans Affairs ID or a valid government-issued photo ID and DD 214 certificate of release/discharge from active duty.
“This an exciting moment for the City of Indianapolis and our veterans, as they will now be able to better navigate their lives with the freedom they fought to protect,” said Indianapolis Mayor Joe Hogsett. “Together, we are making a statement that Indianapolis is a welcoming place for America’s heroes – and thanks to our continued efforts as One City, we can be sure that Indianapolis will remain a welcoming home for our United States veterans for generations to come.”
The program provides unlimited access to IndyGo’s fixed route bus network, but doesn’t include paratransit, or open door, service.
It costs $2 to get a card and replacement cards cost $5.
The transit center’s customer service desk is open weekdays from 8 a.m. – 6 p.m. and on Saturdays from 9 a.m. – noon.
IndyGo says the cards are non-transferable and must be swiped at a fare box on the bus. Other forms of eligibility won’t be accepted on board– riders must have the IndyGo-issued fare card.